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Assistant Property Manager

Pensacola Area, FL

DESCRIPTION

COMPANY OVERVIEW

We are proud to deliver exceptional coastal experiences along the beautiful Gulf Coast of Northwest Florida. As a locally rooted, family-oriented vacation rental and property management company serving The Gulf Coast, we specialize in caring for high-quality vacation homes and creating memorable stays for guests while building trusted, long-term partnerships with homeowners.

Our team thrives in a supportive, collaborative environment where individual contributions matter and growth is encouraged. With a strong focus on customer service, relationship-building, and operational excellence, we take pride in the impact our work has on both guests and property owners. From breathtaking beach settings to meaningful career opportunities, we offer a workplace where professionalism, teamwork, and hospitality come together every day.

POSITION SUMMARY

We’re seeking a motivated Assistant Property Manager to lead day-to-day vacation rental operations in the Pensacola area. This is a hands-on leadership role responsible for coordinating team schedules, managing vendor relationships, and ensuring properties consistently meet high standards for cleanliness, maintenance, and presentation.

You’ll play a key role in resolving escalated guest concerns, supporting on-site teams, and keeping operations running efficiently across multiple properties. The ideal candidate is proactive, solutions-oriented, and comfortable juggling priorities in a fast-paced environment while delivering exceptional guest experiences and strong results for property owners.

RESPONSIBILITIES

  • Manage and coordinate team member schedules to ensure proper coverage and efficiency

  • Schedule and oversee vendors to support timely, high-quality maintenance and services

  • Uphold high standards for cleaning, maintenance, and overall property presentation

  • Resolve escalated guest issues promptly and professionally to protect the guest experience

  • Develop and execute proactive plans to keep properties in excellent condition

  • Drive guest satisfaction and maintain an average review score of 4.65 or higher

  • Lead, support, and motivate a positive, engaged, and tenured team

  • Actively identify and deliver opportunities to Wow the Guest at every touchpoint

  • Retain property owners by maintaining homes to agreed-upon standards and expectations

  • Manage the assigned territory in alignment with approved budgets and performance goals

QUALIFICATIONS

  • 2 years of professional experience in an office setting

  • Leadership experience preferred

  • Previous experience in the vacation rental industry preferred.

  • Strong written and verbal communication skills

  • Must have a valid driver's license

  • Must have reliable transportation to and from work

  • Available to work holidays and weekends

COMPENSATION & BENEFITS

Annual Salary

Hourly, $20 - $23

Benefits

  • Paid time off

  • Health insurance

  • Life insurance

  • Dental insurance

  • Vision insurance

  • Retirement benefits or accounts

  • Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

  • Long term disability insurance

  • Short term disability insurance

  • Tuition reimbursement

  • Employee recognition programs

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