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Trust Accounting Lead (NetSuite)

Lihue, HI

COMPANY OVERVIEW

Kauai Exclusive Management brings decades of proven excellence in managing luxury vacation rental properties throughout the Hawaiian Islands. Our long-standing reputation is built on delivering exceptional care, operational precision, and consistently high standards for both owners and guests across intimate luxury homes and premier resort-style accommodations.

On Kauai, we specialize in overseeing premium vacation rentals in the island’s most desirable locations, from the lush North Shore communities of Hanalei and Princeville to the East Shore’s leading resorts and vacation homes. Our experience across the Hawaiian Islands has shaped a comprehensive approach to property management that balances financial stewardship, operational excellence, and elevated guest experiences.

Our reputation for excellence stems from our unwavering commitment to quality, our deep understanding of Hawaiian hospitality, and our dedication to treating each property as if it were our own. This legacy of trust and superior service continues to be the foundation of our success throughout Hawaii.

POSITION SUMMARY

Kauai Exclusive is seeking a Trust Accounting Lead with NetSuite experience to oversee and own trust accounting operations across the portfolio. This role is responsible for ensuring accuracy, compliance, and consistency in all trust accounting functions, including reconciliations, owner reporting, and regulatory requirements.

The Trust Accounting Lead serves as the senior point of accountability for trust accounting, reviews work for accuracy, resolves discrepancies, and supports audits. This role may also guide or review the work of a Trust Accounting Representative and plays a key role in maintaining scalable, well-documented accounting processes.

This position can be remote, hybrid, or in-person, with flexibility for the right candidate.

KEY RESPONSIBILITIES

Trust Accounting Oversight & Compliance

  • Own compliance of segregated trust accounts in accordance with Hawaii regulations

  • Perform and review monthly trust and bank reconciliations

  • Ensure proper handling of owner funds, guest deposits, and operational accounts

  • Calculate and remit Hawaii-specific taxes (e.g., GET, TAT)

Owner Reporting & Financial Accuracy

  • Review and finalize monthly and year-end owner statements, payouts, and 1099s

  • Audit reservations, payouts, and transactions for accuracy and completeness

  • Produce core financial and trust reports to support leadership and operations

Systems & Reconciliations

  • Oversee transaction flow and reconciliations in Guesty and NetSuite

  • Ensure accurate journal entries, mappings, and general ledger integrity

  • Identify and resolve discrepancies across systems and accounts

Expenses & Payments

  • Review and approve property-level expenses and maintenance allocations

  • Ensure timely and accurate payments to owners, vendors, and stakeholders

Leadership & Audit Support

  • Serve as escalation point for trust accounting issues and questions

  • Support audits through clear documentation and reconciled records

  • Recommend process improvements to strengthen controls and efficiency

  • Review or mentor Trust Accounting Representatives as needed

REQUIRED QUALIFICATIONS

  • 3+ years of trust accounting experience within property management or real estate

  • Hands-on NetSuite experience (required)

  • Experience with any STR Property Management software (Guesty strongly preferred)

  • Strong understanding of trust accounting principles and compliance

  • Proven experience with owner statements, reconciliations, and reporting

  • Ability to work independently in a remote or hybrid environment

PREFERRED QUALIFICATIONS:

  • Hawaii state tax preparation and reporting experience

  • Prior experience reviewing or leading accounting work

  • STR or vacation rental portfolio experience

COMPENSATION & BENEFITS

Annual Salary: $65,000 - $75,000

Benefits:

  • Paid time off such as PTO, sick days, and vacation days

  • Health, Medical, and Dental Insurance

  • Vision and Drug Coverage

  • Temporary Disability Insurance

  • AFLAC Insurance

  • Professional development assistance

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