Morton & Furbish Vacation Rentals & Real Estate is a family-owned company based in Rangeley, Maine, managing 300+ vacation rental homes throughout the area. We work closely with homeowners, guests, vendors, and a large local team to deliver consistently high standards of care year-round.
Our culture is built on accountability, teamwork, hospitality, and respect. Leadership here is hands-on, communication matters, and doing things the right way for our guests, homeowners, and employees is non-negotiable. As our portfolio continues to grow, we are looking to hire an Operations Manager to lead, support, and oversee our field operations. This is a well-paid, senior leadership role for someone who thrives in a fast-paced environment and enjoys working with people just as much as solving problems.
The Operations Manager will oversee the day-to-day operations of our vacation rental program, including housekeeping, maintenance, and property care. You will lead and support 30+ employees, manage multiple projects at once, and work closely with senior leadership to ensure operations run smoothly, properties are well cared for, projects are completed efficiently, and employees feel supported and respected.
A working knowledge of construction, property maintenance, or project management is strongly preferred, along with experience managing project timelines, vendors, invoicing, and billing.
Team Leadership & Management
Lead, manage, and support a large operations team across multiple departments
Set clear expectations while maintaining a positive, respectful work environment
Handle performance management, coaching and conflict resolution
Foster strong morale and teamwork across a diverse staff
Operations & Project Oversight
Work closely with housekeeping, maintenance, and field teams to ensure work is completed accurately and on time
Oversee daily operations, including scheduling, vendor coordination, seasonal readiness, and urgent issues
Manage multiple maintenance and improvement projects simultaneously
Review and oversee project invoicing, billing, and cost tracking
Deliver high-quality service to guests and homeowners through clear communication and proactive problem-solving
Organization & Process
Keep senior leadership informed with regular updates and key communications
Maintain organized systems for tracking work orders, projects, and expenses
Identify practical, real-world operational improvements as the company grows
1+ years proven leadership experience managing 30+ employees
Working knowledge of invoicing, billing, and job costing
Exceptionally organized with strong time-management and prioritization skills
Confident communicator who works well with a wide range of personalities
Upbeat, hardworking, kind, and empathetic leadership style
Comfortable being hands-on and present in the field
Calm under pressure and able to make decisions quickly
Tech-savvy and comfortable learning property management or operations software
$65,000 - $85,000
Paid time off such as PTO, sick days, and vacation days
Health insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Relocation Assistance options for the right candidate
Full-time, year-round position
Availability for occasional weekends, peak seasons, and urgent situations as needed