PMI Austin Experts is a leading property management company serving the greater Austin area, specializing in comprehensive community association management and residential property management services. With a commitment to excellence and professional service delivery, PMI Austin Experts combines local market expertise with proven management systems to help homeowner associations thrive. The company leverages cutting-edge technology to provide transparent, efficient, and responsive management solutions for the communities they serve.
As part of the Property Management Inc. (PMI) franchise network, PMI Austin Experts benefits from proven best practices while maintaining the personalized service and local knowledge that communities in the Austin area need. The company is dedicated to protecting property values, maintaining community standards, and fostering positive relationships between boards, homeowners, and vendors. Their team of experienced professionals understands the unique challenges of Texas community association management and works diligently to ensure compliance with state regulations and governing documents.
The Executive Assistant provides high-level administrative and operational support to the Owners (President and Chief Financial Officer) of PMI Austin Experts while ensuring the efficient day-to-day operation of the office. This role serves as a central coordination point for internal operations, leadership support, and administrative functions across the organization. The position requires a highly organized, proactive professional who can manage multiple priorities, maintain confidentiality, and anticipate the needs of leadership in a fast-paced property management environment. In addition to executive support, the Office Manager helps maintain efficient office operations by coordinating administrative systems, supporting staff needs, organizing internal communications, and ensuring that company processes and documentation remain organized and accessible. The ideal candidate is detail-oriented, dependable, and solutions-focused, with strong communication skills and the ability to exercise sound judgment while supporting leadership initiatives and maintaining a professional and welcoming office environment.
Executive Support
Provide direct administrative support to the company owners, including calendar management, meeting coordination, travel arrangements, and preparation of correspondence or documents.
Assist with organizing leadership priorities, tracking action items, and ensuring timely follow-up on key initiatives and projects.
Draft professional communications, reports, and internal documents on behalf of leadership when needed.
Office Operations
Oversee the day-to-day administrative operations of the office to ensure an organized and efficient work environment.
Maintain company records, files, contracts, and documentation systems.
Coordinate office supplies, equipment, and vendor services necessary to support staff operations.
Meeting and Communication Coordination
Schedule and coordinate internal meetings, leadership meetings, and occasional board or client-related meetings as requested.
Prepare meeting materials, agendas, and follow-up notes when required.
Assist with internal communications to ensure staff are informed of updates, policies, or operational changes.
Process and Administrative Support
Assist leadership with improving and maintaining internal administrative processes and systems.
Support coordination between departments such as accounting, community management, and maintenance operations.
Help track deadlines, licensing requirements, compliance documentation, and important business filings.
Document and Contract Management
Maintain organized records of contracts, vendor agreements, insurance documentation, and company policies.
Assist with preparation and distribution of management agreements, proposals, and internal documentation as directed by leadership.
Team and Client Support
Provide administrative assistance to the management team as needed to support operational efficiency.
Serve as a professional point of contact for vendors, clients, and partners when coordinating with leadership.
Confidential and Sensitive Information Management
Handle confidential business and personnel information with discretion and professionalism.
Maintain secure and organized records related to company operations and leadership matters.
2+ years of administrative, executive assistant, office management, or operations support experience.
Demonstrated ability to manage multiple priorities, deadlines, and projects simultaneously while maintaining strong attention to detail.
Strong organizational, problem-solving, and time management skills with the ability to work independently and proactively anticipate leadership needs.
Excellent written and verbal communication skills, with the ability to draft professional correspondence and communicate effectively with staff, clients, and vendors.
High level of professionalism, discretion, and ability to handle confidential information appropriately.
Proficiency in Microsoft Office or Google Workspace, including Word/Docs, Excel/Sheets, calendar management, and document organization.
Strong interpersonal skills and the ability to work collaboratively with a small leadership team and staff members.
Ability to learn and utilize company software platforms such as property management systems, accounting software, and document management tools.
Hourly Rate: $20 - $30 per hour
Location: Lakeway, Texas
Paid time off such as PTO, sick days, and vacation days
Health insurance
Life insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Commuting/travel assistance