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Onboarding Coordinator

Lahaina, Hawaii

COMPANY OVERVIEW

Founded in 2015, My Perfect Stays is the largest vacation rental management company on the island of Maui, managing over 450 luxury vacation homes and condos with a team of more than 50 local hospitality professionals.

Our mission is simple: provide the perfect stay for every guest and complete peace of mind for every homeowner.

We believe exceptional hospitality comes from great people. Our team works together to deliver thoughtful service, clear communication, and consistently high standards for every property we manage.

Guests enjoy:

• Detailed arrival instructions
• Independent inspections after every clean
• Welcome gifts upon arrival
• Live check-in calls to ensure satisfaction
• Local recommendations from our Maui-based team

Our team is local, responsive, and available 24/7, ensuring every stay and every home is cared for with attention and pride.

POSITION SUMMARY

My Perfect Stays is seeking a detail-oriented Onboarding Coordinator to join our team in Lahaina, HI. This role is perfect for someone who thrives on structure, consistency, and precision in their work. You'll be responsible for ensuring new properties are seamlessly integrated into our systems with meticulous attention to detail and accuracy. Working closely with our Director of Onboarding, you'll maintain organized documentation, manage property listing setups, and support our growing portfolio of vacation rentals through careful execution of established processes and procedures.

RESPONSIBILITIES

  • Assist with onboarding new properties into company systems

  • Maintain accurate records and organized documentation via Gmail and Google Sheets

  • Support listing preparation and setup processes

  • Own backend set up for new listings including description writing, amenity inputting, photo uploading and affiliate listing publishing

  • Assist Director of Onboarding in day to day tasks including document organization and storage, email drafting, template creation, process improvement, etc.

QUALIFICATIONS

  • Above average computer literacy

  • Strong attention to detail and organizational skills

  • Comfortable with data entry and learning new systems

  • Streamline and Breezeway experience is a plus but not required

  • Strong written communication

  • Email inbox management experience

  • Google Workplace suite programs (Google Drive, Gmail, Google Sheets, etc.)

  • Experience using ClickUp or another project management system

COMPENSATION & BENEFITS

Annual Salary

Hourly, $28 - $30

Benefits

  • Telecommuting options

  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

  • Office space in either Kihei or Kahana

Schedule

Monday - Friday 9am-1pm

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