We are proud to deliver exceptional coastal experiences along the beautiful Gulf Coast of Northwest Florida. As a locally rooted, family-oriented vacation rental and property management company serving The Gulf Coast, we specialize in caring for high-quality vacation homes and creating memorable stays for guests while building trusted, long-term partnerships with homeowners.
Our team thrives in a supportive, collaborative environment where individual contributions matter and growth is encouraged. With a strong focus on customer service, relationship-building, and operational excellence, we take pride in the impact our work has on both guests and property owners. From breathtaking beach settings to meaningful career opportunities, we offer a workplace where professionalism, teamwork, and hospitality come together every day.
Gulf Coast Getaways is seeking a strategic and operationally minded Lead Maintenance Technician to elevate maintenance performance across our portfolio of vacation rental properties in Gulf Breeze, FL. This role focuses on building and refining systems that drive consistency, efficiency, and long-term asset quality. You will develop preventive maintenance programs, identify patterns in recurring issues, and implement solutions that reduce downtime, control costs, and improve overall property performance.
In this role, you will lead and support a team of technicians while establishing clear standards, workflows, and accountability measures. You will partner closely with operations leadership, using a data-informed approach to guide decisions and continuously improve outcomes. This is an opportunity for someone who thinks in systems, values structure, and takes ownership of creating a proactive, scalable maintenance function that directly impacts both guest experience and homeowner satisfaction.
Perform and oversee general maintenance, repairs, and troubleshooting including:
Plumbing, electrical, HVAC, carpentry, appliance repair, and drywall
Smart locks, thermostats, Wi-Fi, TVs, and basic AV systems
Respond promptly to maintenance issues, emergency repairs, and guest-impacting concerns
Conduct move-in/move-out inspections and post-stay damage assessments
Complete work orders and maintenance assignments when schedule
Ensure properties meet safety codes, brand standards, and local regulations
Develop and execute preventive maintenance schedules for all properties
Inspect systems and equipment regularly to prevent failures
Maintain accurate maintenance logs, photos, and work orders
Recommend capital improvements and replacements as needed
Lead, train, and support maintenance technicians (full-time, part-time, or seasonal)
Prioritize and assign daily work orders based on urgency and guest impact
Coordinate with housekeeping, operations, guest services, and management teams
Serve as escalation point for complex or repeat maintenance issues
Coordinate with and oversee third-party vendors and contractors
Obtain quotes, manage timelines, and verify quality of completed work
Track inventory of tools, supplies, and replacement parts
Assist with maintenance budget tracking and cost control
Address maintenance issues with minimal disruption to guest stays
Communicate professionally when interacting with guests onsite if needed
Ensure properties are consistently "guest-ready" and well-presented
5+ years of hands-on maintenance experience (hospitality, multifamily, or vacation rental preferred)
1–3 years in a lead or supervisory maintenance role
Strong working knowledge of:
Plumbing, electrical systems, HVAC, appliances
General construction and repairs
Ability to troubleshoot and resolve issues independently
Valid driver's license and reliable transportation
Ability to lift up to 50 lbs, climb ladders, and work in various conditions
Comfortable using mobile apps, work order systems, and smart home technology
$55,000 - $65,000
This role is eligible for a KPI-based performance bonus, with a target payout at 100% and an opportunity to earn up to 150% for exceeding goals. Bonus metrics include maintenance response times, cost control, guest-impacting issues, and team leadership performance. Paid quarterly based on results.
Paid time off such as PTO, sick days, and vacation days
Health, Dental, and Vision insurance
Life insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Long term and Short term disability insurance
Gym memberships or discounts
Employee recognition programs
Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Weekdays, Weekends, after hours (when on call)