COMPANY OVERVIEW:
Element Vacation Homes is a Central Florida property management company specializing in larger high-quality short-term vacation home rentals. Formed in late 2020 with an emphasis on happy owners and happy guests.
POSITION SUMMARY:
Element Vacation Homes is currently seeking a detail-oriented Operations Coordinator to join our team. Our systems are pretty good but we need you to make them even better. This position wears many hats including:
> Housekeeping: Uphold our commitment to pristine properties. Inspect and motivate our housekeeping vendors to consistently deliver top-tier results.
> Maintenance: Ensure our spectacular properties remain functional and up to the mark.
> Staging & Property Readiness: Go beyond just cleanliness. Set the stage for an experience akin to an Architectural Digest photoshoot.
This is a pivotal ground floor role within our organization and therefore we are only seeking passionate, hardworking rock stars to apply.
RESPONSIBILITIES:
Primarily field-based, you’ll spend most of your day out in the field, taking great care of our homes
Complete ownership of overall condition of properties * Fair warning: our standards are pretty high
Conduct meticulous arrivals and departure inspections
Proper reporting/ logging of all pertinent information
Keep properties showcase-ready: from staging to mechanical functionality
Ensuring all electronics, arcades, appliances, and other amenities are in proper working order – our properties have lots of moving parts!
Inventory, seasonal clean & maintenance tasks
Ensure VIP, owner, media, and special bookings are beyond guest expectations upon arrival
Onboarding new properties into program including creating initial punch list, accepting deliveries, assembly tasks, staging, and other logistical tasks ensuring all deadlines are kept
Execute concierge duties, enhancing guest experiences
Foster robust relationships with vendors
Participate in after-hour managerial duties and attend scheduled meetings
Assist in handling rare emergencies and guests' issues as they arise, ensuring swift and effective resolutions
Additional projects as requested
QUALIFICATIONS:
Vacation rental/ hotel experience (preferred) – ideal candidates will possess familiarity of the vacation rental industry
Basic maintenance abilities including using tools for repairs, troubleshooting, and general upkeep
Team player – this is a startup, we all wear many hats
Reliable transportation & flexible schedule including holidays
Ability to lift up to 50 lbs
COMPENSATION & BENEFITS:
Annual Salary: $45,000 to $55,000 based on experience and achievement
Benefits:
Competitive salary
Generous vacation policy – after all, we’re in the vacation business!
Casual Dress
Mac Workstation
Happy Hours
Paid Day off on your birthday for quarterly volunteer work
Universal Annual Pass
Fun work environment