Company Overview

Brunswick Vacation Rentals and Carolina Getaway stand apart because this isn’t just where we work—it’s where we call home. As a locally operated company, we bring decades of experience in the Brunswick County and Hanover County markets and pride ourselves on delivering genuine hospitality and one-on-one service that big-box brands simply can’t match.

We believe there’s no better place to lead than Wilmington, NC. This is a thriving coastal city with a small-town feel and big energy. With a vibrant downtown riverfront, historic charm, and easy access to the beautiful Brunswick and Carolina beaches, Wilmington offers the perfect mix of work-life balance and adventure. 

If you’re a strategic, results-driven leader looking to make your mark while enjoying the best of coastal living, Brunswick Vacation Rentals and Carolina Getaway is where you belong.

Position Summary

We are seeking a highly motivated, organized, and versatile Operations Support Coordinator/Runner to join our fast-paced vacation rental and multi-unit property management team. This role serves as a critical support position assisting with daily field operations, property readiness, guest experience, inventory coordination, quality control, and overall operational efficiency across a large portfolio of homes.

The ideal candidate thrives in a constantly changing environment, possesses excellent communication and time management skills, and can effectively prioritize tasks while remaining calm under pressure. This is a role that requires flexibility, problem-solving abilities, attention to detail, and a team-first mentality.

This position plays a vital role in ensuring homes are guest-ready, operational issues are addressed quickly, and both guests and homeowners receive exceptional service and support.

Key Responsibilities

• Support day-to-day operations of a dynamic vacation rental portfolio by ensuring properties are guest-ready, well-stocked, and running efficiently

• Coordinate logistics across multiple homes, delivering supplies and guest-requested items

• Assist with urgent operational needs and support housekeeping, maintenance, and guest services teams

• Conduct property walkthroughs and quality control checks to ensure high cleanliness and presentation standards

• Identify and escalate issues to maintain property readiness

• Manage inventory and keep storage areas organized

• Proactively communicate supply needs to appropriate team members

• Document tasks and updates through company systems

• Serve as a reliable team member who can step in wherever needed to enhance guest and homeowner experiences

Required Qualifications

• Excellent communication and interpersonal skills

• Strong organizational and time management abilities

• Ability to multitask and prioritize effectively in a fast-paced environment

• Strong attention to detail and commitment to quality standards

• Ability to work independently while remaining team-oriented

• Comfortable performing physically active tasks, including lifting, carrying, bending, and extended periods of standing

• Valid driver's license and reliable transportation preferred

• Experience in hospitality, vacation rentals, property management, operations, or customer service preferred but not required

• Experience with systems such as Breezeway, Guesty, or property management software is a plus

Compensation, Benefits, & Schedule

Hourly Salary - $20

Benefits

• Paid time off such as PTO, sick days, and vacation days

• Retirement benefits or accounts

Schedule

• PT Seasonal with Potential for FT - Hours may vary based on operational needs, however weekend availability during peak season is required