Apply to Housekeeping Manager
Company Overview
PROACTIVE Vacations is a locally owned vacation rental property management company serving Holden Beach, North Carolina. Through our commitment to transparency, fairness, and strong relationships, we have grown into a leading vacation rental service provider in our market.
We offer a professional, collaborative work environment where teamwork, creative problem-solving, and a can-do attitude are valued. As a small company with a strong local presence, we provide team members with opportunities to contribute ideas, grow professionally, and make a meaningful impact.
Position Summary
PROACTIVE Vacations is seeking an experienced Housekeeping Manager to oversee the housekeeping operations for our vacation rental properties.
This position is responsible for coordinating cleaning schedules, recruiting and managing housekeeping contractors and property inspectors, maintaining quality standards, organizing seasonal deep cleans, and overseeing housekeeping rates and invoices. The ideal candidate is an organized, hands-on leader who communicates well, takes initiative, and is committed to delivering consistently clean and guest-ready vacation homes.
Key Responsibilities
Manage and oversee daily housekeeping operations for vacation rental properties
Recruit, hire, train, and supervise housekeepers, property inspectors, and linen providers
Coordinate cleaning schedules based on guest arrivals and departures
Develop and implement cleaning procedures, quality standards, and operational processes
Train housekeeping team members on cleaning techniques, safety protocols, and company policies
Schedule and coordinate deep cleans during the off-season
Conduct regular property inspections to ensure cleanliness and quality standards are met
Monitor cleaning supply inventory and order additional supplies as needed
Manage housekeeping rates, invoices, and related cost controls
Respond to guest housekeeping concerns and resolve issues promptly and professionally
Collaborate with other departments to coordinate property readiness and cleaning services
Motivate team members and maintain accountability for performance and service standards
Required Qualifications
At least 2 years of experience in vacation rental property management
Previous housekeeping, cleaning operations, or hospitality management experience
Strong leadership, organizational, and team management skills
Excellent communication and interpersonal skills
Knowledge of vacation rental cleaning practices and quality-control standards
Customer service experience with the ability to resolve concerns professionally
Strong attention to detail and commitment to maintaining high cleanliness standards
Ability to prioritize multiple responsibilities and meet deadlines
Comfortable using computers and office-based software
Proficient typing and data-entry skills
Valid driver’s license
Availability to work Saturdays and overtime during peak seasons
Preferred Qualifications
Experience with commercial laundering processes and equipment
Spanish-speaking or bilingual
North Carolina real estate broker’s license
Compensation, Benefits & More
Compensation: $18.00-$20.00 per hour plus bonus/incentive compensation
Benefits: Paid time off and professional development assistance
Schedule: Full-time, year-round position
June through August: Saturdays required, averaging 45-50 hours per week
April, May, September, and October: Alternating Saturdays required, averaging approximately 45 hours per week
November through March: Some Saturdays required, averaging approximately 40 hours per week
Overtime is required during portions of the April through October peak season
Job Type: Full-time
Location: Supply, NC 28462
Work Arrangement: On-site