Company Overview

PMI W Properties is a locally owned and operated property management company serving condominium associations, homeowner associations (HOAs), property owners, and residents throughout southern New Hampshire.

As part of the nationally recognized PMI network, we combine personalized local service with proven systems, technology, and resources that allow our team to deliver exceptional results for every community we manage.

We believe outstanding property management starts with strong relationships, responsive communication, and proactive service. Every member of our team plays an important role in helping our communities thrive.

If you're highly organized, enjoy working with people, and want to build a long-term career in community association management, we'd love to hear from you.

Position Summary

The Assistant Association Property Manager plays an important role in supporting the day-to-day management of condominium and homeowner associations.

Working alongside experienced Association Property Managers, you'll help coordinate projects, communicate with homeowners and Board Members, organize meetings, support property inspections, coordinate vendors, and ensure communities continue operating smoothly.

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and wants to develop a career in professional community management. You'll work directly with company leadership while gaining exposure to every aspect of association management.

Key Responsibilities

Board & Homeowner Support

• Respond professionally to homeowner and Board Member inquiries.

• Assist with ongoing communication between Boards, homeowners, vendors, and internal team members.

• Help prepare Board meeting materials, agendas, reports, proposals, and correspondence.

• Coordinate scheduling for Board meetings, annual meetings, and special meetings.

Community Operations

• Coordinate maintenance requests and vendor work orders.

• Assist with regular property inspections.

• Document maintenance needs, safety concerns, and follow-up items.

• Help organize vendor bids and monitor project progress.

• Track open maintenance items through completion.

Administrative & Financial Support

• Maintain accurate association records, contracts, meeting notes, and correspondence.

• Assist with invoice review, budget tracking, financial reporting, and reserve-related documentation.

• Utilize CINC, Google Workspace, and company systems to manage tasks, reporting, and communication.

• Maintain organized documentation for assigned communities.

Team Collaboration

• Support Association Property Managers across multiple communities.

• Build positive relationships with homeowners, vendors, and Board Members.

• Protect confidential homeowner and association information.

• Represent PMI W Properties with professionalism and exceptional customer service.

What Success Looks Like

Within your first year, you'll:

• Become a dependable resource for homeowners and Association Boards.

• Successfully coordinate maintenance requests and vendor projects.

• Keep community records accurate and organized.

• Build confidence managing multiple priorities with minimal oversight.

• Continue developing the skills needed to advance into a full Association Property Manager role.

Required Qualifications

• Previous experience in property management, customer service, administration, real estate, or a related professional environment.

• Excellent written and verbal communication skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to prioritize multiple projects and deadlines.

• Comfortable working with homeowners, Board Members, vendors, and internal teams.

• Proficiency with email, spreadsheets, documents, and office technology.

• Willingness to learn association management software.

• Ability to attend occasional evening Board meetings.

• Valid driver's license and reliable transportation.

Preferred Qualifications

• Experience working with condominium associations, HOAs, or residential property management.

• Experience using CINC or similar association management software.

• Familiarity with governing documents, Board procedures, and vendor coordination.

• Experience preparing reports, meeting materials, and homeowner communications.

• Basic understanding of budgeting, invoices, and financial reporting.

• CMCA, AMS, CAM, or other industry certifications.

• Experience in a fast-paced portfolio management or client service environment.

Compensation & Benefits

Annual Salary

$52,000 - $65,000

Performance Bonus

Eligible for performance-based bonus opportunities based on responsiveness, task completion, customer service, operational excellence, support of Association Property Managers, client satisfaction, and overall company performance.

Benefits

• Paid Time Off (PTO)

• Paid Sick Time

• Paid Vacation

• Professional development opportunities

• Mentorship from experienced Association Managers

• Collaborative and supportive team environment